Case Study
Building a
Multisensory
Brand Experience
Repositioning Volkswagen R from a racing sub-brand into a distinct premium experience — enabling consistent execution and stronger differentiation in the premium segment.

Context
Volkswagen R, the performance sub-brand of Volkswagen, faced a strategic shift from combustion-engine racing heritage to electric mobility. While the core brand evolved, Volkswagen R lacked a clear and differentiated identity — especially for a new premium-oriented audience. The project focused on creating a consistent, scalable brand experience system across digital and physical touchpoints.
Project Partner
Volkswagen R
Duration / Year
8 months / 2026
Topics
Branding, Strategy, Experience Design,
Role
Strategic Designer
My Role & Process
My Role
My role on this project was as Experience and Strategic Designer, I co-led the project end-to-end with one team member
Process The whole project was defided in two parts after each other (Defining the Styleguide & Guideline for Events & Exhibitions):
Problem Statement
No unified brand system existed across platforms, resulting in fragmented execution. External agencies operated without clear guidance, leading to inconsistent outcomes across markets, formats, and channels.
As a sub-brand, Volkswagen R is closely tied to Volkswagen’s standards — limiting its ability to establish a distinct identity. This lack of differentiation made it difficult to position VW R as a standalone premium brand.
Challenge
Create a distinct and premium brand identity while staying aligned with core Volkswagen brand.
Core tension:
Research & Insights
Goal of the Phase
Build a fact-based understanding of the market, brand landscape, and current inconsistencies.
Methods used
→ Competitive Benchmarking – Analysis of Volkswagen Group brands and external competitors
→ Brand Touchpoint Audit - Review of existing touchpoints: social media platforms, event formats, event equipment, website
→ Desk Research - Exploration of trends in sustainability, branding, and event design to inform future-oriented solutions
→ Expert Interviews - Interviews with specialists in branding, events, and sustainability to gain industry insights
→ Internal Strategy Analysis – Review of internal documents including personas, target groups, and strategic transformation
Selected Deep Dive
Deep Dive: Mapping Event & Exhibition Ecosystems
ApproachAnalyzed all existing Volkswagen R events and exhibitions and mapped them across key dimensions, including format (e.g. trade fair, brand event, racing event), audience, scale, frequency, and purpose. Based on this, events were clustered into distinct categories to identify patterns, requirements, and opportunities for differentiation.
The same approach was applied to digital platforms to ensure a consistent understanding across all touchpoints.




Fig. 1: Matrix of all events and exhibitions; Fig. 2: Cluster of event formats and their goal and focus
Impact
Provided a structured understanding of event types, their goals, and requirements — forming the foundation for scalable guidelines and experience design decisions.
Key Insights
Sustainability is underutilizedNot systematically integrated into current event and exhibition design.
Brand expression is fragmentedInconsistent tone, visuals, and formats weaken brand perception.
Core inisght
Multisensory experience as a key differentiatorPremium brands increasingly leverage multisensory design (e.g. space, sound, materiality) to create emotional and immersive experiences.
Strategic Decision
Goal of the Phase
ranslate research insights into a clear strategic direction and an actionable brand identity that differentiates VolkswagenR from Volkswagen while remaining aligned with its core DNA.
Methods used
→ Synthesis & strategy workshops – collaborative sessions to align on key insights and define a shared strategic direction
→ Development of principle frameworks – structured framework based on the brand model to guide decision-making
→ Development of brand positioning & value system – Defining the core positioning the brand values as a foundation
→ Iterative stakeholder validation – Continuous alignment and feedback loops with stakeholders
Selected Deep Dive
Deep Dive: A Dynamic Brand Value System
ApproachTo enable flexibility without losing consistency, the brand is built on three core values:
These values are not fixed — they function as a dynamic system. All three are always present. One can dominate depending on context. The balance shifts across platforms, content, and experiences
Impact
This system allowed the brand to:
Strategic Direction
Final Solution
The brand is not defined by fixed executions
but by a system that translates values into adaptable expressions.
A three-layer system connects brand values to expression and experience — ensuring consistency while enabling flexibility across contexts.
Creating a Distinct Visual Atmosphere
The brand shifts from warm, social imagery to a colder, more atmospheric visual language — emphasizing control, focus, and individual experience. Isolated compositions and natural environments shift the focus from social interaction to individual experience.

Refined Material Language
Materials define the tactile expression of the brand — balancing cold, technical surfaces with soft, natural textures to create a refined and controlled atmosphere.


Designing a Multi-Sensory Expression
The brand shifts from visual expression to a multi-sensory experience. Natural elements define the spatial foundation, while scent and sound introduce subtle, controlled layers of immersion — reinforcing the balance between energy and focus.

Translating the expression system across platforms
The expression system ensures a consistent brand presence across all platforms while adapting to different formats and contexts. Visual language, tone of voice, and composition are subtly adjusted for each platform, while the core elements remain consistent — creating a unified brand experience from social media to web and digital interfaces.

Application matrix across platforms and expression elements

Translating the brand system into spatial experience
The space is designed as a physical extension of the brand system — translating visual and narrative principles into a clear spatial logic. Instead of fixed designs, a modular system defines how elements such as layout, materials, lighting, and content are applied. This ensures a consistent “R feeling” across different formats while allowing flexibility depending on context, scale, and purpose.
Entrance / Identity moment (Genuine)

Orientation / Welcome (Refined) Product focus (Alive)

Retreat / Lounge (Genuine / Refined)

Outdoor Event (Alive)

Designing immersive brand interactions
Interaction design translates the brand values into active experiences — allowing visitors to engage with the brand beyond passive observation. Instead of isolated activations, a modular system defines different types of interaction — ranging from immersive environments to subtle moments of engagement. Each activation is designed to evoke the “R feeling” through focus, atmosphere, and controlled intensity.
Application logic across formats
To ensure consistency across diverse formats, the brand system is translated into a structured application logic.
Final Impact
The system was directly implemented as the foundation for initial photoshoots and exhibitions, and used as a briefing framework for creative agencies — enabling immediate, consistent execution across touchpoints
Reflection
The biggest challenge was aligning many different stakeholder opinions while balancing two opposing needs: staying close enough to the Volkswagen core brand, while creating enough differentiation for Volkswagen R. This project showed me that design decisions at this level need to be clearly reasoned, traceable, and defensible — especially when many stakeholders bring strong personal opinions.
Next
Continue supporting teams as strategic sparring partners in the application of the system across real projects — from campaigns to event planning, including formats such as the 24h Nürburgring.
Case Study
Building a
Multisensory
Brand Experience
Repositioning Volkswagen R from a racing sub-brand into a distinct premium experience — enabling consistent execution and stronger differentiation in the premium segment.
Alive
Refined
Genuine
Brand Values
Platforms & Events
Brand Experience
Brand Expression
Multisensory Expression













Context
Volkswagen R, the performance sub-brand of Volkswagen, faced a strategic shift from combustion-engine racing heritage to electric mobility. While the core brand evolved, Volkswagen R lacked a clear and differentiated identity — especially for a new premium-oriented audience. The project focused on creating a consistent, scalable brand experience system across digital and physical touchpoints.
Project Partner
Volkswagen R
Duration / Year
8 months / 2026
Topics
Branding, Strategy, Experience Design,
Role
Strategic Designer
My Role & Process
My Role
My role on this project was as Experience and Strategic Designer, I co-led the project end-to-end with one team member
Process The whole project was defided in two parts after each other (Defining the Styleguide & Guideline for Events & Exhibitions):
Problem Statement
No unified brand system existed across platforms, resulting in fragmented execution. External agencies operated without clear guidance, leading to inconsistent outcomes across markets, formats, and channels.
As a sub-brand, Volkswagen R is closely tied to Volkswagen’s standards — limiting its ability to establish a distinct identity. This lack of differentiation made it difficult to position VW R as a standalone premium brand.
Challenge
Create a distinct and premium brand identity while staying aligned with core Volkswagen brand.
Core tension:
Research & Insights
Goal of the Phase
Build a fact-based understanding of the market, brand landscape, and current inconsistencies.
Methods used
→ Competitive Benchmarking – Analysis of Volkswagen Group brands and external competitors
→ Brand Touchpoint Audit - Review of existing touchpoints: social media platforms, event formats, event equipment, website
→ Desk Research - Exploration of trends in sustainability, branding, and event design to inform future-oriented solutions
→ Expert Interviews - Interviews with specialists in branding, events, and sustainability to gain industry insights
→ Internal Strategy Analysis – Review of internal documents including personas, target groups, and strategic transformation
Selected Deep Dive
Deep Dive: Mapping Event & Exhibition Ecosystems
ApproachAnalyzed all existing Volkswagen R events and exhibitions and mapped them across key dimensions, including format (e.g. trade fair, brand event, racing event), audience, scale, frequency, and purpose. Based on this, events were clustered into distinct categories to identify patterns, requirements, and opportunities for differentiation.
The same approach was applied to digital platforms to ensure a consistent understanding across all touchpoints.




Fig. 1: Matrix of all events and exhibitions; Fig. 2: Cluster of event formats and their goal and focus
Impact
Provided a structured understanding of event types, their goals, and requirements — forming the foundation for scalable guidelines and experience design decisions.
Key Insights
Sustainability is underutilizedNot systematically integrated into current event and exhibition design.
Brand expression is fragmentedInconsistent tone, visuals, and formats weaken brand perception.
Core inisght
Multisensory experience as a key differentiatorPremium brands increasingly leverage multisensory design (e.g. space, sound, materiality) to create emotional and immersive experiences.
Strategic Decision
Goal of the Phase
ranslate research insights into a clear strategic direction and an actionable brand identity that differentiates VolkswagenR from Volkswagen while remaining aligned with its core DNA.
Methods used
→ Synthesis & strategy workshops – collaborative sessions to align on key insights and define a shared strategic direction
→ Development of principle frameworks – structured framework based on the brand model to guide decision-making
→ Development of brand positioning & value system – Defining the core positioning the brand values as a foundation
→ Iterative stakeholder validation – Continuous alignment and feedback loops with stakeholders
Selected Deep Dive
Deep Dive: A Dynamic Brand Value System
ApproachTo enable flexibility without losing consistency, the brand is built on three core values:
These values are not fixed — they function as a dynamic system. All three are always present. One can dominate depending on context. The balance shifts across platforms, content, and experiences
132





Fig. : Three Brand values as expressions direction and the different Event Formats
Impact
This system allowed the brand to:
Strategic Direction
Final Solution
The brand is not defined by fixed executions
but by a system that translates values into adaptable expressions.
A three-layer system connects brand values to expression and experience — ensuring consistency while enabling flexibility across contexts.
Creating a Distinct Visual Atmosphere
The brand shifts from warm, social imagery to a colder, more atmospheric visual language — emphasizing control, focus, and individual experience. Isolated compositions and natural environments shift the focus from social interaction to individual experience.

Refined Material Language
Materials define the tactile expression of the brand — balancing cold, technical surfaces with soft, natural textures to create a refined and controlled atmosphere.


Designing a Multi-Sensory Expression
The brand shifts from visual expression to a multi-sensory experience. Natural elements define the spatial foundation, while scent and sound introduce subtle, controlled layers of immersion — reinforcing the balance between energy and focus.

Translating the expression system across platforms
The expression system ensures a consistent brand presence across all platforms while adapting to different formats and contexts. Visual language, tone of voice, and composition are subtly adjusted for each platform, while the core elements remain consistent — creating a unified brand experience from social media to web and digital interfaces.

Application matrix across platforms and expression elements

Translating the brand system into spatial experience
The space is designed as a physical extension of the brand system — translating visual and narrative principles into a clear spatial logic. Instead of fixed designs, a modular system defines how elements such as layout, materials, lighting, and content are applied. This ensures a consistent “R feeling” across different formats while allowing flexibility depending on context, scale, and purpose.
Entrance / Identity moment (Genuine)

Orientation / Welcome (Refined) Product focus (Alive)

Retreat / Lounge (Genuine / Refined)

Outdoor Event (Alive)

Designing immersive brand interactions
Interaction design translates the brand values into active experiences — allowing visitors to engage with the brand beyond passive observation. Instead of isolated activations, a modular system defines different types of interaction — ranging from immersive environments to subtle moments of engagement. Each activation is designed to evoke the “R feeling” through focus, atmosphere, and controlled intensity.




Immersive environments (sound/sense)
Nature as a spatial element
Shift perspective
Mixed reality
Racing for experience
Interactive surfaces
Application logic across formats
To ensure consistency across diverse formats, the brand system is translated into a structured application logic.
Final Impact
The system was directly implemented as the foundation for initial photoshoots and exhibitions, and used as a briefing framework for creative agencies — enabling immediate, consistent execution across touchpoints
Reflection
The biggest challenge was aligning many different stakeholder opinions while balancing two opposing needs: staying close enough to the Volkswagen core brand, while creating enough differentiation for Volkswagen R. This project showed me that design decisions at this level need to be clearly reasoned, traceable, and defensible — especially when many stakeholders bring strong personal opinions.
Next
Continue supporting teams as strategic sparring partners in the application of the system across real projects — from campaigns to event planning, including formats such as the 24h Nürburgring.
Félix Deraed
Strategic & Experience Designer
Berlin, Germany
Currently
Strategic & Experience Designer
at Volkswagen Group Services GmbH
Case Study
Building a Multisensory
Brand Experience
Repositioning Volkswagen R from a racing sub-brand into a distinct premium experience
— enabling consistent execution and stronger differentiation in the premium segment.
Alive
Refined
Genuine
Brand Values
Platforms & Events
Brand Experience
Brand Expression
Multisensory Expression













Context
Volkswagen R, the performance sub-brand of Volkswagen, faced a strategic shift from combustion-engine racing heritage to electric mobility. While the core brand evolved, Volkswagen R lacked a clear and differentiated identity — especially for a new premium-oriented audience. The project focused on creating a consistent, scalable brand experience system across digital and physical touchpoints.
Project Partner
Volkswagen R
Duration / Year
8 months / 2026
Topics
Branding, Strategy, Experience Design,
Role
Strategic Designer
My Role & Process
My Role
My role on this project was as Experience and Strategic Designer, I co-led the project end-to-end with one team member
Process The whole project was defided in two parts after each other (Defining the Styleguide & Guideline for Events & Exhibitions):
Research
Problem Phase
Challenge
Outcome
Solution Phase
Implementation
Strategic
Direction
Concept Developement
Validation
Application
Deliver
Focus and Intensity of Work: Styleguide
Focus and Intensity of Work: Event & Exhibition Guideline
Problem Statement
No unified brand system existed across platforms, resulting in fragmented execution. External agencies operated without clear guidance, leading to inconsistent outcomes across markets, formats, and channels.
As a sub-brand, Volkswagen R is closely tied to Volkswagen’s standards — limiting its ability to establish a distinct identity. This lack of differentiation made it difficult to position VW R as a standalone premium brand.
Challenge
Create a distinct and premium brand identity while staying aligned with core Volkswagen brand.
Core tension:
Research & Insights
Goal of the Phase
Build a fact-based understanding of the market, brand landscape, and current inconsistencies.
Methods used
→ Competitive Benchmarking – Analysis of Volkswagen Group brands and external competitors
→ Brand Touchpoint Audit - Review of existing touchpoints: social media platforms, event formats, event equipment, website
→ Desk Research - Exploration of trends in sustainability, branding, and event design to inform future-oriented solutions
→ Expert Interviews - Interviews with specialists in branding, events, and sustainability to gain industry insights
→ Internal Strategy Analysis – Review of internal documents including personas, target groups, and strategic transformation
Selected Deep Dive
Deep Dive: Mapping Event & Exhibition Ecosystems
ApproachAnalyzed all existing Volkswagen R events and exhibitions and mapped them across key dimensions, including format (e.g. trade fair, brand event, racing event), audience, scale, frequency, and purpose. Based on this, events were clustered into distinct categories to identify patterns, requirements, and opportunities for differentiation.
The same approach was applied to digital platforms to ensure a consistent understanding across all touchpoints.




Fig. 1: Matrix of all events and exhibitions; Fig. 2: Cluster of event formats and their goal and focus
Impact
Provided a structured understanding of event types, their goals, and requirements — forming the foundation for scalable guidelines and experience design decisions.
Key Insights
Sustainability is underutilizedNot systematically integrated into current event and exhibition design.
Brand expression is fragmentedInconsistent tone, visuals, and formats weaken brand perception.
Core inisght
Multisensory experience as a key differentiatorPremium brands increasingly leverage multisensory design (e.g. space, sound, materiality) to create emotional and immersive experiences.
Strategic Decision
Goal of the Phase
ranslate research insights into a clear strategic direction and an actionable brand identity that differentiates VolkswagenR from Volkswagen while remaining aligned with its core DNA.
Methods used
→ Synthesis & strategy workshops – collaborative sessions to align on key insights and define a shared strategic direction
→ Development of principle frameworks – structured framework based on the brand model to guide decision-making
→ Development of brand positioning & value system – Defining the core positioning the brand values as a foundation
→ Iterative stakeholder validation – Continuous alignment and feedback loops with stakeholders
Selected Deep Dive
Deep Dive: A Dynamic Brand Value System
ApproachTo enable flexibility without losing consistency, the brand is built on three core values:
These values are not fixed — they function as a dynamic system. All three are always present. One can dominate depending on context. The balance shifts across platforms, content, and experiences
132





Fig. : Three Brand values as expressions direction and the different Event Formats
Impact
This system allowed the brand to:
Strategic Direction
Final Solution
The brand is not defined by fixed executions
but by a system that translates values into adaptable expressions.
A three-layer system connects brand values to expression and experience — ensuring consistency while enabling flexibility across contexts.
Brand Values
define
Brand Expression
shape
Brand Experience
Define what the brand stands for — Alive, Refined, and Genuine. Independent of medium or format, these values remain constant while varying in dominance depending on context.
Translates brand values into visual and narrative expression - defining how the brand looks, speaks, and behaves across image, tone of voice, and interaction.
All experiences are built on the same system, adapting to context - from digital platforms to physical environments, including spatial design, atmosphere, and interactions.

Creating a Distinct Visual Atmosphere
The brand shifts from warm, social imagery to a colder, more atmospheric visual language — emphasizing control, focus, and individual experience. Isolated compositions and natural environments shift the focus from social interaction to individual experience.

Refined Material Language
Materials define the tactile expression of the brand — balancing cold, technical surfaces with soft, natural textures to create a refined and controlled atmosphere.


Designing a Multi-Sensory Expression
The brand shifts from visual expression to a multi-sensory experience. Natural elements define the spatial foundation, while scent and sound introduce subtle, controlled layers of immersion — reinforcing the balance between energy and focus.



Sound Landscape
Sense

Translating the expression system across platforms
The expression system ensures a consistent brand presence across all platforms while adapting to different formats and contexts. Visual language, tone of voice, and composition are subtly adjusted for each platform, while the core elements remain consistent — creating a unified brand experience from social media to web and digital interfaces.

Application matrix across platforms and expression elements

Translating the brand system into spatial experience
The space is designed as a physical extension of the brand system — translating visual and narrative principles into a clear spatial logic. Instead of fixed designs, a modular system defines how elements such as layout, materials, lighting, and content are applied. This ensures a consistent “R feeling” across different formats while allowing flexibility depending on context, scale, and purpose.
Entrance / Identity moment (Genuine)

Orientation / Welcome (Refined) Product focus (Alive)

Retreat / Lounge (Genuine / Refined)

Outdoor Event (Alive)

Designing immersive brand interactions
Interaction design translates the brand values into active experiences — allowing visitors to engage with the brand beyond passive observation. Instead of isolated activations, a modular system defines different types of interaction — ranging from immersive environments to subtle moments of engagement. Each activation is designed to evoke the “R feeling” through focus, atmosphere, and controlled intensity.




Immersive environments (sound/sense)
Nature as a spatial element
Shift perspective
Mixed reality
Racing for experience
Interactive surfaces
Application logic across formats
To ensure consistency across diverse formats, the brand system is translated into a structured application logic.
Deep Dive: Application Matrix

Final Impact
The system was directly implemented as the foundation for initial photoshoots and exhibitions, and used as a briefing framework for creative agencies — enabling immediate, consistent execution across touchpoints
Reflection
The biggest challenge was aligning many different stakeholder opinions while balancing two opposing needs: staying close enough to the Volkswagen core brand, while creating enough differentiation for Volkswagen R. This project showed me that design decisions at this level need to be clearly reasoned, traceable, and defensible — especially when many stakeholders bring strong personal opinions.
Next
Continue supporting teams as strategic sparring partners in the application of the system across real projects — from campaigns to event planning, including formats such as the 24h Nürburgring.
Félix Deraed
Strategic & Experience Designer
Berlin, Germany
Currently
Strategic & Experience Designer
at Volkswagen Group Services GmbH